Need some experienced eyes on a FPL billing issue. The demand ratchet is being applied at 90% instead of the tariff''s 75%. I''ve calculated total overcharges at approximately $38,000 going back 3 years.
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Portland General Electric won''t budge on fuel adjustments — need advice
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with Memphis Light Gas & Water.
Don''t forget to check the Schedule GS-1 effective dates — APS backdated a rate change that caught me off guard.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
Don''t forget to check the Rate I-6 effective dates — Xcel Energy backdated a rate change that caught me off guard.
Jan K, you should also check the meter configuration while you''re at it. These errors tend to cluster.