Interesting development with my Consumers Energy dispute. The TOU peak window on the bill doesn''t match the current tariff definition. Client''s been paying $196,000 too much every month since 2014.
Just discovered tax exemption oversight at Oncor client in Tacoma
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
I''d recommend requesting the meter test records from PEPCO. That''s what cracked my case open.
Kira J, you should also check the demand charges while you''re at it. These errors tend to cluster.
Kira J, what was the client''s reaction when you showed them the $56,800 overcharge?
Terry M, what was the client''s reaction when you showed them the $112,000 overcharge?