Just ran into an interesting situation with Salt River Project in Milwaukee. Sales tax is being charged even though the client has a valid exemption certificate on file. Sales tax is being charged even though the client has a valid exemption certificate on file.
Member Community
Enter your email to read this discussion
You're reading the AAUBA Member Forum — where Certified Utility Bill Auditors share case studies, tariff strategies, and industry insights.
Free to read. Enter your email to continue.
No spam. We'll send you one welcome email about CUBA certification. Unsubscribe any time.
Just discovered voltage discount missing at DTE Energy client in Norfolk
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with MLGW.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with NIPSCO.
Great catch, Kevin O. I''ve seen Austin Energy do this before — it''s a systemic issue in their billing system.