Just ran into an interesting situation with Salt River Project in Milwaukee. Sales tax is being charged even though the client has a valid exemption certificate on file. Sales tax is being charged even though the client has a valid exemption certificate on file.
Just discovered voltage discount missing at DTE Energy client in Norfolk
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with MLGW.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with NIPSCO.
Great catch, Kevin O. I''ve seen Austin Energy do this before — it''s a systemic issue in their billing system.