Need some experienced eyes on a Alliant Energy billing issue. Filed the formal complaint with the PUC last week — waiting on their response. Sales tax is being charged even though the client has a valid exemption certificate on file.
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PSE&G won''t budge on demand charges — need advice
Lloyd P, you should also check the rider calculations while you''re at it. These errors tend to cluster.
I''d recommend requesting the meter test records from Appalachian Power. That''s what cracked my case open.
Had the exact same problem with Appalachian Power last year. Took about 12 months to resolve but got full refund.