Rookie mistake I made auditing Alliant Energy bills

Started by Steve N. — 14 years ago — 7 views
Need some experienced eyes on a Ameren Missouri billing issue. Client''s been paying $8,700 too much every month since 2018. We pulled 18 months of billing history and found the power factor penalty error started in 2018.
Solid analysis. One thing I''d add is to verify the demand measured at 15-min intervals against the original service application.
Carla N, what was the client''s reaction when you showed them the $18,600 overcharge?