Need some experienced eyes on a Ameren Missouri billing issue. Client''s been paying $8,700 too much every month since 2018. We pulled 18 months of billing history and found the power factor penalty error started in 2018.
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Rookie mistake I made auditing Alliant Energy bills
Solid analysis. One thing I''d add is to verify the demand measured at 15-min intervals against the original service application.
Carla N, what was the client''s reaction when you showed them the $18,600 overcharge?