Got a new office building client in Youngstown and found something concerning. Three of the 18 months show estimated reads with no true-up. The meter nameplate shows 600:5 but the billing system has 100:5.
Member Community
Enter your email to read this discussion
You're reading the AAUBA Member Forum — where Certified Utility Bill Auditors share case studies, tariff strategies, and industry insights.
Free to read. Enter your email to continue.
No spam. We'll send you one welcome email about CUBA certification. Unsubscribe any time.
$38,000 refund from MLGW — here''s how
Great catch, Nancy P. I''ve seen MidAmerican Energy do this before — it''s a systemic issue in their billing system.
Had the exact same problem with Austin Energy last year. Took about 18 months to resolve but got full refund.