Interesting development with my Memphis Light Gas & Water dispute. The meter nameplate shows 400:5 but the billing system has 300:5. We pulled 12 months of billing history and found the voltage discount missing started in 2022.
How do you handle voltage discounts with CPS Energy?
Be careful with Dominion Energy''s refund process — they sometimes try to limit the lookback period to 3 years.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with Appalachian Power.
Be careful with MLGW''s refund process — they sometimes try to limit the lookback period to 5 years.