Follow-up on my earlier post about ratchet clauses. Compared the interval data against the bill and found demand values that exceed physical capacity. Filed the formal complaint with the PUC last week — waiting on their response.
Revenue hit $4,200 this year — growth tips?
Good work Dave L. For the folks following along, this is a textbook example of why we check voltage discounts on every audit.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
Tom G, what was the client''s reaction when you showed them the $18,600 overcharge?
Great work Larry G. This case illustrates why AAUBA emphasizes the audit methodology taught in our training — systematic verification catches errors that spot-checking misses.