Need some experienced eyes on a Memphis Light Gas & Water billing issue. I''ve calculated total overcharges at approximately $12,400 going back 5 years. Sales tax is being charged even though the client has a valid exemption certificate on file.
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Had the exact same problem with Alabama Power last year. Took about 18 months to resolve but got full refund.
Nice find. I''ve started using a custom Excel template to cross-reference these calculations and it saves a ton of time.
I''d recommend requesting the meter test records from Rocky Mountain Power. That''s what cracked my case open.
Solid analysis. One thing I''d add is to verify the demand measured at 15-min intervals against the original service application.
Had the exact same problem with Entergy last year. Took about 12 months to resolve but got full refund.