Got a new bakery client in Durham and found something concerning. Compared the interval data against the bill and found a 15% variance in peak demand. Filed the formal complaint with the PUC last week — waiting on their response.
Growing from solo to small team — lessons learned
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with JEA.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with FirstEnergy.
Kevin D, you should also check the demand charges while you''re at it. These errors tend to cluster.
Great catch, Kevin D. I''ve seen Southern California Edison do this before — it''s a systemic issue in their billing system.