Growing from solo to small team — lessons learned

Started by Victor T. — 12 years ago — 16 views
Got a new bakery client in Durham and found something concerning. Compared the interval data against the bill and found a 15% variance in peak demand. Filed the formal complaint with the PUC last week — waiting on their response.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with JEA.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with FirstEnergy.
Great catch, Kevin D. I''ve seen Southern California Edison do this before — it''s a systemic issue in their billing system.