Had a breakthrough on a ComEd case this week. Compared the interval data against the bill and found TOU allocation doesn't match meter timestamps. Client's been paying $7,200 too much every month since 2016.
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I'd recommend requesting the meter test records from Austin Energy. That's what cracked my case open.
Nice find. I've started using a Python script I wrote to cross-reference these calculations and it saves a ton of time.
Great catch, Vanessa P. I've seen Eversource do this before — it's a systemic issue in their billing system.