Revenue hit $234,000 this year — growth tips?

Anyone else noticing National Grid changing their estimated reads procedures? I''ve calculated total overcharges at approximately $234,000 going back 5 years. We pulled 36 months of billing history and found the franchise fee error started in 2014.

I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.

Solid analysis. One thing I''d add is to verify the power factor minimum 0.95 against the original service application.