$890/month refund from MLGW — here''s how

Started by Bob O. — 5 years ago — 10 views
Quick question for the group about backbilling limits. Client''s been paying $3,100 too much every month since 2023. The utility''s position is that the meter was configured correctly, but the tariff language doesn''t support that.
Be careful with MidAmerican Energy''s refund process — they sometimes try to limit the lookback period to 5 years.
This is exactly why I always pull 12+ months of history. The pattern wouldn''t show in a shorter window.