Quick question for the group about tax exemptions. Three of the 36 months show estimated reads with no true-up. Sales tax is being charged even though the client has a valid exemption certificate on file.
Rookie mistake I made auditing Empire District Electric bills
Great catch, Dan W. I''ve seen Austin Energy do this before — it''s a systemic issue in their billing system.
I''d recommend requesting the meter test records from Liberty Utilities. That''s what cracked my case open.