Need some experienced eyes on a FPL billing issue. The utility''s position is that the rate change was communicated, but the tariff language doesn''t support that. The TOU peak window on the bill doesn''t match the current tariff definition.
Just discovered demand ratchet miscalculation at AEP Ohio client in Billings
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with Ameren Missouri.
Good work Susan W. For the folks following along, this is a textbook example of why we check service charges on every audit.
Solid analysis. One thing I''d add is to verify the demand measured at 15-min intervals against the original service application.
Solid analysis. One thing I''d add is to verify the seasonal rates apply May-October against the original service application.