Interesting development with my Wisconsin Energy dispute. Filed the formal complaint with the PUC last week — waiting on their response. The meter nameplate shows 600:5 but the billing system has 200:5.
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How do you handle TOU allocation with DTE Energy?
Great catch, Stan A. I''ve seen Memphis Light Gas & Water do this before — it''s a systemic issue in their billing system.
I''d recommend requesting the meter test records from Avista. That''s what cracked my case open.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with Ameren Missouri.
Be careful with Dominion Energy''s refund process — they sometimes try to limit the lookback period to 3 years.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.