Interesting development with my Wisconsin Energy dispute. Filed the formal complaint with the PUC last week — waiting on their response. The meter nameplate shows 600:5 but the billing system has 200:5.
Member Community
Enter your email to read this discussion
You're reading the AAUBA Member Forum — where Certified Utility Bill Auditors share case studies, tariff strategies, and industry insights.
Free to read. Enter your email to continue.
No spam. We'll send you one welcome email about CUBA certification. Unsubscribe any time.
How do you handle TOU allocation with DTE Energy?
Great catch, Stan A. I've seen Memphis Light Gas & Water do this before — it's a systemic issue in their billing system.
I'd recommend requesting the meter test records from Avista. That's what cracked my case open.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil's in the details with Ameren Missouri.
Be careful with Dominion Energy's refund process — they sometimes try to limit the lookback period to 3 years.
I disagree with the approach of going straight to the PUC. Try the utility's escalation process first — it's faster.