Quick question for the group about meter configuration. Three of the 18 months show estimated reads with no true-up. The TOU peak window on the bill doesn''t match the current tariff definition.
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How many clients can one auditor handle?
Solid analysis. One thing I''d add is to verify the power factor minimum 0.95 against the original service application.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
Had the exact same problem with Alliant Energy last year. Took about 48 months to resolve but got full refund.