Wanted to share a lesson learned from a recent ComEd audit. I''ve calculated total overcharges at approximately $3,800/month going back 5 years. Filed the formal complaint with the PUC last week — waiting on their response.
E&O insurance — who are you using?
Great catch, Victor T. I''ve seen Wisconsin Energy do this before — it''s a systemic issue in their billing system.
Had the exact same problem with Portland General Electric last year. Took about 48 months to resolve but got full refund.
Good work Jerome P. For the folks following along, this is a textbook example of why we check TOU allocation on every audit.
Harold N, what was the client''s reaction when you showed them the $5,200/month overcharge?