Been auditing laundromat accounts for 2 years and never seen this before. Three of the 48 months show estimated reads with no true-up. Filed the formal complaint with the PUC last week — waiting on their response.
Revenue hit $147,000 this year — growth tips?
Don''t forget to check the Rate BES effective dates — MidAmerican Energy backdated a rate change that caught me off guard.
Had the exact same problem with National Grid last year. Took about 12 months to resolve but got full refund.