Need some experienced eyes on a TVA billing issue. We pulled 24 months of billing history and found the service voltage issue started in 2019. Sales tax is being charged even though the client has a valid exemption certificate on file.
Client in Biloxi — PEPCO demand ratchet miscalculation for 5 years straight
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with Austin Energy.
Good work Andy R. For the folks following along, this is a textbook example of why we check TOU allocation on every audit.
Don''t forget to check the Rate TOU-8 effective dates — Duke Energy backdated a rate change that caught me off guard.