Follow-up on my earlier post about rate schedule. Client''s been paying $42,000 too much every month since 2024. Sales tax is being charged even though the client has a valid exemption certificate on file.
Reactive demand vs power factor penalty — which applies?
Don''t forget to check the Schedule E-19 effective dates — Pacific Gas & Electric backdated a rate change that caught me off guard.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with TECO Energy.