Need some experienced eyes on a National Grid billing issue. The demand ratchet is being applied at 85% instead of the tariff''s 75%. The utility''s position is that estimated reads are within tolerance, but the tariff language doesn''t support that.
Consumers Energy Manchester territory — anyone have contacts?
Good work Randy Dawson. For the folks following along, this is a textbook example of why we check fuel adjustments on every audit.
Welcome insights here. I''d add that TECO Energy''s billing system has had known issues with ratchet clauses since their platform migration. Document everything carefully.