Caught Kentucky Utilities seasonal rate misapplication going back 5 years

Started by Mark S. — 5 years ago — 14 views
Need some experienced eyes on a Memphis Light Gas & Water billing issue. The meter nameplate shows 400:5 but the billing system has 300:5. The utility's position is that the meter was configured correctly, but the tariff language doesn't support that.
This is exactly why I always pull 36+ months of history. The pattern wouldn't show in a shorter window.