$15,700 refund from APS — here''s how

Started by Albert M. — 11 years ago — 2 views
Wanted to share a lesson learned from a recent Southern California Edison audit. The meter nameplate shows 200:5 but the billing system has 200:5. We pulled 18 months of billing history and found the CT ratio mismatch started in 2024.
Albert M, you should also check the meter configuration while you''re at it. These errors tend to cluster.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with National Grid.
Great catch, Albert M. I''ve seen Ameren Missouri do this before — it''s a systemic issue in their billing system.