Got a new grocery store client in Tampa and found something concerning. I''ve calculated total overcharges at approximately $42,000 going back 3 years. We pulled 18 months of billing history and found the rate classification error started in 2019.
$15,700 refund from Consumers Energy — here''s how
Solid analysis. One thing I''d add is to verify the seasonal rates apply May-October against the original service application.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
Solid analysis. One thing I''d add is to verify the power factor minimum 0.95 against the original service application.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.