Success story: $3,100 recovered from ComEd

Started by Gina M. — 5 years ago — 13 views
Wanted to share a lesson learned from a recent Rocky Mountain Power audit. We pulled 48 months of billing history and found the rider miscalculation started in 2022. The meter nameplate shows 200:5 but the billing system has 300:5.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with NIPSCO.