Just ran into an interesting situation with TECO Energy in Tucson. I''ve calculated total overcharges at approximately $5,800 going back 6 years. We pulled 48 months of billing history and found the TOU window misapplication started in 2015.
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PSA: APS new Schedule GL-1 effective next month
Good work Rachel K. For the folks following along, this is a textbook example of why we check tax exemptions on every audit.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with Kentucky Utilities.