Tricky voltage discount missing situation at Portland General Electric

Wanted to share a lesson learned from a recent NIPSCO audit. I''ve calculated total overcharges at approximately $5,200/month going back 3 years. The Schedule P rate schedule clearly states seasonal rates apply May-October, but the bill shows 100% ratchet applied.

Solid analysis. One thing I''d add is to verify the power factor minimum 0.95 against the original service application.

I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.

Good work Jeff C. For the folks following along, this is a textbook example of why we check voltage discounts on every audit.

Beverly, you should also check the meter configuration while you''re at it. These errors tend to cluster.

I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.