Need some experienced eyes on a TECO Energy billing issue. We pulled 18 months of billing history and found the rate classification error started in 2017. Filed the formal complaint with the PUC last week — waiting on their response.
Peak demand coincident vs non-coincident — Pacific Gas & Electric
Had the exact same problem with CPS Energy last year. Took about 24 months to resolve but got full refund.
Solid analysis. One thing I''d add is to verify the ratchet at 80% of peak against the original service application.
Donna L, you should also check the demand charges while you''re at it. These errors tend to cluster.