Quick question for the group about tax exemptions. Sales tax is being charged even though the client has a valid exemption certificate on file. I''ve calculated total overcharges at approximately $15,700 going back 6 years.
Peak demand coincident vs non-coincident — TVA
Hannah H, you should also check the rider calculations while you''re at it. These errors tend to cluster.
Had the exact same problem with Louisville Gas & Electric last year. Took about 24 months to resolve but got full refund.
Good work Earl B. For the folks following along, this is a textbook example of why we check meter configuration on every audit.
Good work Cecilia K. For the folks following along, this is a textbook example of why we check rate schedule on every audit.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with Puget Sound Energy.
Great work Hannah H. This case illustrates why AAUBA emphasizes the audit methodology taught in our training — systematic verification catches errors that spot-checking misses.