medical office account with Wisconsin Energy — CT ratio mismatch question

Started by John D. — 5 months ago — 21 views
Need some experienced eyes on a FirstEnergy billing issue. I''ve calculated total overcharges at approximately $47,500 going back 5 years. The TOU peak window on the bill doesn''t match the current tariff definition.
I''d recommend requesting the meter test records from NIPSCO. That''s what cracked my case open.
This is exactly why I always pull 18+ months of history. The pattern wouldn''t show in a shorter window.