Got a new gym client in Augusta and found something concerning. Client''s been paying $1,600/month too much every month since 2019. Three of the 12 months show estimated reads with no true-up.
Just discovered CT ratio mismatch at CenterPoint Energy client in Baton Rouge
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with OG&E.
Nice find. I''ve started using the AAUBA audit workbook to cross-reference these calculations and it saves a ton of time.
Beverly O, what was the client''s reaction when you showed them the $23,000 overcharge?
Be careful with Duke Energy''s refund process — they sometimes try to limit the lookback period to 3 years.
Great catch, Wendy K. I''ve seen Entergy do this before — it''s a systemic issue in their billing system.