Just discovered CT ratio mismatch at CenterPoint Energy client in Baton Rouge

Started by Larry N. — 5 years ago — 28 views
Got a new gym client in Augusta and found something concerning. Client's been paying $1,600/month too much every month since 2019. Three of the 12 months show estimated reads with no true-up.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil's in the details with OG&E.
Nice find. I've started using the AAUBA audit workbook to cross-reference these calculations and it saves a ton of time.
Be careful with Duke Energy's refund process — they sometimes try to limit the lookback period to 3 years.
Great catch, Wendy K. I've seen Entergy do this before — it's a systemic issue in their billing system.