Been auditing apartment complex accounts for 4 years and never seen this before. We pulled 12 months of billing history and found the load factor miscalculation started in 2012. Sales tax is being charged even though the client has a valid exemption certificate on file.
PSA: NIPSCO new Rate I-6 effective next month
I''d recommend requesting the meter test records from FPL. That''s what cracked my case open.
Brett O, what was the client''s reaction when you showed them the $890/month overcharge?