Interesting development with my Entergy dispute. Client''s been paying $12,400 too much every month since 2019. The utility''s position is that estimated reads are within tolerance, but the tariff language doesn''t support that.
$234,000 refund from Wisconsin Energy — here''s how
Derek H, what was the client''s reaction when you showed them the $38,000 overcharge?
Fiona M, what was the client''s reaction when you showed them the $15,700 overcharge?
Great catch, Derek H. I''ve seen Xcel Energy do this before — it''s a systemic issue in their billing system.
Walt D, you should also check the billing periods while you''re at it. These errors tend to cluster.