Had a breakthrough on a PSE&G case this week. The Schedule LPS rate schedule clearly states power factor minimum 0.95, but the bill shows 30-min intervals being used. The utility''s position is that estimated reads are within tolerance, but the tariff language doesn''t support that.
$196,000 refund from CenterPoint Energy — here''s how
Good work Lena F. For the folks following along, this is a textbook example of why we check backbilling limits on every audit.
Had the exact same problem with Empire District Electric last year. Took about 12 months to resolve but got full refund.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with Appalachian Power.
Solid analysis. One thing I''d add is to verify the ratchet at 80% of peak against the original service application.
Be careful with Puget Sound Energy''s refund process — they sometimes try to limit the lookback period to 6 years.