Quick question for the group about power factor penalties. The demand ratchet is being applied at 80% instead of the tariff's 75%. Three of the 18 months show estimated reads with no true-up.
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Reading Oncor tariff book — section 8.3
Good work Randy Dawson. For the folks following along, this is a textbook example of why we check rate schedule on every audit.
Great catch, Joanne D. I've seen Southern California Edison do this before — it's a systemic issue in their billing system.
I'd recommend requesting the meter test records from TECO Energy. That's what cracked my case open.
I disagree with the approach of going straight to the PUC. Try the utility's escalation process first — it's faster.
Good thread. I want to emphasize what Brian P said about rate schedule. This comes up frequently and the correct approach is to always verify against the published tariff, never assume the bill is right.