Hey everyone, I've been thinking we should start a monthly webinar series covering the fundamentals. I keep getting calls from new members who are overwhelmed by tariff structures and billing methodologies. Maybe start with basics like demand charges, power factor, time-of-use rates? OG&E territory has some good examples we could use as case studies.
Webinar Series Suggestion - Utility Rate Basics for New Members
Susan, that's a great idea! I remember being completely lost my first year. Duke Energy's rate schedules are complex enough to scare away newcomers. A structured learning series would definitely help retention and member engagement.
Love this concept! Entergy Arkansas has some straightforward examples that would work well for educational purposes. I'd be happy to help develop content or present a session on demand billing fundamentals. We need to grow the next generation of auditors.