Quick question for the group - does anyone know Florida Power & Light's statute of limitations for billing corrections? Found what looks like a transformer ratio error going back to 2018, could be substantial money involved. Client is asking how far back we can potentially recover. Haven't dealt with FPL much since moving to Florida.
FPL statute question - anyone know the limits in Florida?
Mike, Florida PSC Rule 25-6.104 allows up to 4 years for utility billing errors, but FPL's tariff typically limits to 24 months for most adjustments. If you can prove it's a meter/transformer error on their end, you've got a strong case for the full 4 years. Document everything showing it was their equipment issue, not customer-side. What's the estimated dollar impact looking like?
I've seen similar transformer ratio cases with AEP here in West Virginia. If the CT ratio was wrong from installation, that's clearly utility error and you should get the full statutory period. Randy's right about documenting everything. Get copies of all the meter installation records and any maintenance logs you can. Could be looking at a nice recovery for your client if the numbers work out.