This is a first for me. A former client I did several audits for in Hartford just took a job with Eversource (the utility). Now I'm working on an audit for a different client that involves some of the same rate schedules and billing practices we discussed when he was on the customer side. He called me yesterday asking about my current work. Feels like a conflict but not sure how to handle it professionally.
Former client now works for utility - awkward situation
Vince, I'd keep those conversations strictly professional and limited to what's already public information. Tennessee Valley Authority has hired former clients of mine over the years, and I make it clear that client confidentiality doesn't end when someone changes employers. He may be trying to gather intelligence about your current client's situation.
Terry's spot on. Georgia Power has picked up several former clients over the years and I've learned to maintain strict boundaries. Your former client's new employer relationship doesn't give him access to information about your current work. Keep it friendly but professional - discuss the weather, not billing methodologies or client specifics.