NorthWestern Energy is implementing new commercial rates in February and my client is pushing hard to complete our audit before then. They think it might affect potential savings calculations. I've explained that rushing could compromise thoroughness, but they're offering a significant bonus to finish by month-end. Feels like I'm being pressured to cut corners. How do others handle timeline pressure that might affect quality?
Client pressuring me to expedite audit before rate change
Marilyn, I'd stick to your normal timeline. Puget Sound Energy rate changes up here have taught me that rushing audits usually means missing important details. The bonus might seem attractive now, but what happens if you overlook something significant? Better to deliver thorough work on schedule than incomplete analysis early. Your professional standards shouldn't be for sale.
Vera's absolutely right. I've been in similar situations with MLGW clients over the years. The pressure is always intense before rate changes, but cutting corners to meet artificial deadlines inevitably backfires. Explain to your client that accurate analysis takes time, and rushed work could actually cost them more in missed opportunities or incorrect recommendations. Quality trumps speed every time.
Duke Energy clients in North Carolina have tried similar pressure tactics with me. I've learned to build realistic timelines into my contracts upfront and stick to them. If they wanted rush service, they should have started the audit earlier. Don't let timeline pressure compromise your methodology - it's not worth the liability risk.