I've got two commercial clients in Savannah who received 18-day and 21-day billing periods from Georgia Power in January. Both are on rate schedule PL-1 and should have gotten prorated demand charges, but didn't. The short periods actually cost them more per day than normal 30-day cycles. Has anyone else noticed Georgia Power playing games with billing periods lately?
Georgia Power short billing periods - anyone else seeing this?
Eleanor, I've seen this with three Atlanta area clients on schedule TOU-GSA-4. Georgia Power claims it's "meter reading route optimization" but the proration is completely wrong. One client had an 19-day period and got charged as if it was 30 days. Filed complaints with PSC - they're investigating.
Thanks Derek. Good to know it's not just my clients. The billing system should automatically prorate but it seems like they're overriding that function. My 18-day client should have paid $840 in demand charges but got hit with $1,400. That's highway robbery.
Exactly. The tariff is clear about proration methodology but their billing department seems to ignore it. I'm documenting everything and pushing hard on the PSC complaints. These "mistakes" are too convenient and too frequent to be accidental.