Got a client in Denver who received an Xcel bill covering only 18 days in January. Their normal cycle is 30-32 days but this one was January 8-25, just 18 days. The kicker? They still charged the full monthly customer charge of $28.50 instead of prorating it. The demand charge calculation also seems off - they're using the 18-day peak but applying standard monthly rates. Is there any regulation on minimum billing periods?
Xcel Energy 18-day billing period - is this even legal?
Scott, NV Energy has a 25-day minimum in their tariff. Check Xcel's Schedule A for billing period requirements. Most utilities have minimums around 25-28 days unless it's a final bill or service start.
PSE in Seattle has similar rules - they can't bill less than 26 days without justification. File a complaint with the Colorado PUC if Xcel can't explain the short cycle. That customer charge should definitely be prorated.
Had FirstEnergy do this during a meter upgrade. They billed 16 days at full monthly charges. Took the complaint to PUCO and got $85 refunded for improper customer charge calculation.
Indianapolis Power & Light tried this on me once. Scott, demand they show you the meter reading log and service orders for that period. Bet there was maintenance or equipment issues they're not disclosing.