Duquesne Light estimating method seems completely random

Started by Walt D. — 12 years ago — 5 views
Anyone else notice that Duquesne Light's estimation methodology makes no sense? I have a client in Pittsburgh that's been on estimates for 3 months due to "meter access issues" and each month the estimate is wildly different. October was $2,800, November $4,200, December back down to $2,400. Same business, same operations, same season. How can estimates vary that much? Their customer service just says "it's based on historical usage" but won't explain the calculation method.
Walt, I've seen similar randomness with other utilities. Sometimes they use different historical periods or weather adjustments that aren't consistent. Have you requested their specific estimation methodology in writing? Under most tariffs they have to explain how estimates are calculated.
Rocky Mountain Power does the same thing here in Utah - estimates all over the map with no clear logic. I think some utilities just use whatever number seems "reasonable" without any real calculation. Push for actual reads and document the estimation inconsistency if you need to file a complaint later.