Working on an audit for a manufacturing client in OG&E territory and I'm seeing some weird delivery charge calculations. They're on Rate Schedule LPT-2 (Large Power Time-of-Use) and the delivery portion doesn't seem to match the tariff. Customer is with Just Energy for supply at $0.142/kWh, but OG&E's delivery charges are showing $0.089/kWh when the tariff shows it should be $0.067/kWh for their demand level. Anyone else seeing inflated delivery charges? Could be a billing system error affecting multiple customers.
OG&E delivery charge errors in deregulated areas?
Susan, I'm not familiar with OG&E specifically, but down here with Entergy New Orleans we've seen similar issues when customers switch suppliers. Sometimes the utility's billing system doesn't properly update the rate class or applies transition charges that should have expired. Check if there are any 'stranded cost' recovery charges that might not be itemized correctly. Also verify the demand billing - sometimes they use the wrong coincident peak factor.
Had something similar with APS here in Phoenix last year. Turned out the billing system was applying both the standard delivery rate AND a competitive transition charge that should have been embedded in the delivery rate, not separate. Customer overpaid by about $1,800 over 6 months. File a billing dispute with OG&E and request detailed calculation worksheets. They're required to provide them under Oklahoma regs.