Just finished a 4-year audit of a 120-unit assisted living facility and wanted to share the results. Found $67,000 in overcharges from ComEd, mostly from incorrect application of their healthcare rate. The facility was being billed on general service but qualified for Schedule M-1 (medical/healthcare). Also caught some demand ratchet issues during their kitchen renovation period.
Success story: $67K recovery at assisted living facility
Nancy, that's awesome! How did you identify they qualified for the medical rate? I've got a few nursing homes in my pipeline and want to make sure I don't miss that opportunity. Did ComEd fight the reclassification at all?
Patricia, the medical rate qualification was in their license documentation - they provide skilled nursing services on-site which puts them in the healthcare category. ComEd initially pushed back but their own tariff was pretty clear. The key was getting the facility administrator to provide proof of their medical license and services offered. Took about 6 weeks to get approved retroactively.
Great work Nancy! Assisted living facilities are often caught in that gray area between residential and commercial rates. The medical services angle is smart - many auditors miss that because they focus on the residential aspect. This is a good reminder to always review what services the facility actually provides, not just what they look like on the surface.