Working on a fast food franchise audit covering 85 locations. Corporate wants the audit but individual franchisees own the accounts. Who needs to sign the Letter of Authorization - corporate or each franchisee? Getting conflicting info from different utilities.
Franchise operations - who signs the LOA?
Been down this road before Donna. Legally, whoever's name is on the utility account has to sign the LOA. Corporate can't authorize access to accounts they don't own. I usually get corporate to send a letter to all franchisees explaining the audit benefits, then collect LOAs individually.
Agreed with Beth. Just did a similar project with a pizza chain. Corporate sent a template email I wrote, then we set up a simple online form for LOA collection. Got 78 out of 85 to participate. The holdouts were mostly newer franchisees who didn't trust the process yet.
Perfect, that's exactly what I needed to know. Did you find similar issues across most locations Juan, or was each site pretty unique? Trying to estimate time per location.
Rate classification errors hit about 40% of sites - mostly small commercial getting charged general service rates. Budget vs actual billing was another big one. I'd estimate 3-4 hours per site on average, less once you identify the patterns.