Hit the jackpot with a small retail chain in Phoenix. Six locations, all on residential rates instead of small commercial. Average bills $1,400/month each, been wrong for 14 months. ComEd territory... wait, that's not right. APS territory. Total potential recovery around $42K across all locations. Sometimes the small commercial game really pays off.
Small retail chain - 6 locations all wrong rate
Alvin, that's fantastic! Rate classification errors across multiple locations are the holy grail of small commercial auditing. Did you find them through the business owner or did each location contact you separately?
Business owner reached out after we helped his neighbor's restaurant. Once we found the first location was wrong, I suggested auditing all of them. Turned out every single location had the same issue - probably happened when they first opened and nobody ever verified the rate classification.