Just wanted to share a win with Ameren Missouri. Filed a formal complaint with Missouri PSC for incorrect power factor billing. Ameren fought it initially but settled for full refund of $28,500 after 4 months. Sometimes the formal process really works!
Ameren formal complaint success story
Nice work Leon! Power factor disputes can be tricky. What was their argument against the claim initially?
They claimed power factor penalties were correctly applied per their tariff. But I showed they were using the wrong measurement period - 15-minute intervals instead of monthly averages like the tariff specified.
Those measurement period errors are gold mines when you find them. Great catch Leon! Details like that are why we get paid the big bucks.