Client in Memphis served by MLGW (TVA power). Got backbilled 4 years for CT error totaling $67,000. Do federal TVA rules apply or Tennessee PUC regulations?
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Tennessee backbill limits - TVA vs investor-owned
TVA territory follows federal rules which are generally more generous to utilities. But most TVA distributors have adopted 24-month caps voluntarily.
Memphis Light Gas & Water usually caps at 36 months even though they could go longer. File a complaint - they're reasonable on meter errors.
Thanks. MLGW agreed to reduce to 30 months after I pointed out their own internal policy. Saved client about $12,000 off the backbill.
TVA distributors often adopt more customer-friendly backbilling policies than federal regulations require. Always check the local utility's specific policies before accepting extended backbilling periods.