Hartford office building got Eversource backbill for $156,000 covering 60 months. They claim demand meter was bypassed and customer knew about it. PURA regulations allow this?
Connecticut Eversource 60-month backbill attempt
Connecticut allows longer backbilling if there's fraud or tampering. But they have to prove customer knowledge. Was there evidence of bypass or just utility assumption?
No evidence of intentional bypass. Looks like wiring error during renovation 5 years ago. Customer had no idea demand meter wasn't reading properly.
If it's wiring error during renovation, that's not fraud. Connecticut should be 24 months max under PURA regs. Challenge the "customer knowledge" assumption.
Had similar case with Eversource. Started at 60 months claiming tampering but backed down to 24 when we proved it was accidental damage during construction.
Thanks everyone. Filed formal challenge with PURA citing lack of intent. Eversource trying to negotiate down to 36 months but holding firm at 24.
Connecticut PURA General Statutes allow extended backbilling only for proven fraud or intentional tampering. Accidental wiring errors during renovations do not qualify for 60-month recovery periods.